FAQ's
Your order will be dispatched from Ft Lauderdale, Florida. Headpieces labelled as “ready to ship” or jewelry are regularly shipped between 3-7 days after the payment has completed. Hair Pieces could take within 1-2 weeks (production time) from the time you place your order and payment to be send, if you are in a time frame, please send us a message prior to place your order.
Processing time does not include shipping time. Delivery time varies depending on your country and shipping method. Please visit the Shipping Policy page to get detailed information on processing and delivery times. Weekends and holidays are excluded from this timeline.
If you have a rush order, please let me know before purchasing when you need the item. Include your wedding date and your location. I will advise you if the piece that you have selected could be able on to make it on time
We understand that after trying on one accessory, another may catch your eye instead. If you would like to exchange an item, simply make another purchase for a new item and send back the item you are looking to return with the information listed above. Once we receive your returned item, your credit card will be refunded within 3-5 business days.
We use the shipping addresses provided us to send out packages to our brides. If an incorrect address is provided, the package is returned to sender or deemed undeliverable because of insufficient address information, additional shipping fees will be required to reship your order. Please contactus for further assistance
All our products come beautifully presented, and gift ready. As standard they come without a price tag, or physical receipt. So they can be sent directly to another recipient as a present. In case you want to send it as a gift directly to the recipient, we can included your custom note to be place on top of the box, just send as a message and include the receipt number
Gold filled is a superior type of gold coating to gold plated or gold vermeil.
Gold filled items use a much thicker coating of gold than both gold plating
and gold vermeil, Gold filled is much more valuable and tarnish resistant. It
does not flake off, rub off or turn colors. As a matter of fact, anyone who can
wear gold can wear gold filled without worries of any allergic reaction to the
jewelry. Gold filled jewelry is an economical alternative to solid gold!